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March 30, 2026

Digitising Westminster City Council’s Assets: FM Conway & innDex

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FM Conway has found a valuable innovation partner in innDex, their digital solutions provider. Working together over the past year, they have developed a best-in-class, all-encompassing asset management tool. This helps boost efficiencies on projects and successfully manage the framework assets in line with the council’s requirements. The new asset management system includes tools such as digital inductions, briefings and geolocation sign-in/out. In particular, it combines these features to effectively relieve site management burden by being fully paperless. At a result of raising the number of productive hours, clients can successfully increase efficiency while reducing project costs. FM Conway has now implemented the system across Westminster’s iconic  structures – Waterloo Bridge, Eros Fountain and The Victoria Embankment.

FM Conway conducts inspections hundreds of assets every month, assessing various parameters like temperature, exposure to rain for anomaly detection. If it reaches any threshold, the asset will need more than one inspection in the given period. The innDex app has the power to automate this process, helping put stakeholders mind at ease. By generating alerts,  asset locations and  instant route mapping, it ensures prompt site visits once inspections are due.

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Workforce
Site Management
Assets & Logistics
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Digitising Westminster City Council’s Assets: FM Conway & innDex

September 15, 2022
SEE A DEMO
FREE DEMO
EXPLORE THE PRODUCT

FM Conway has found a valuable innovation partner in innDex, their digital solutions provider. Working together over the past year, they have developed a best-in-class, all-encompassing asset management tool. This helps boost efficiencies on projects and successfully manage the framework assets in line with the council’s requirements. The new asset management system includes tools such as digital inductions, briefings and geolocation sign-in/out. In particular, it combines these features to effectively relieve site management burden by being fully paperless. At a result of raising the number of productive hours, clients can successfully increase efficiency while reducing project costs. FM Conway has now implemented the system across Westminster’s iconic  structures – Waterloo Bridge, Eros Fountain and The Victoria Embankment.

FM Conway conducts inspections hundreds of assets every month, assessing various parameters like temperature, exposure to rain for anomaly detection. If it reaches any threshold, the asset will need more than one inspection in the given period. The innDex app has the power to automate this process, helping put stakeholders mind at ease. By generating alerts,  asset locations and  instant route mapping, it ensures prompt site visits once inspections are due.

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Solutions
Implemented

Total Asset Visibility.

Framework Managers have full, real-time visibility across all assets. From inspection schedules to maintenance records, everything is accessible remotely, eliminating the need for site visits or constant back-and-forth communication.

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Customisable Inspections.

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Routine inspections are tailored to fit any asset requirements, creating a seamless process for tracking and compliance. Each inspection is logged with time, date, and outcomes, building a comprehensive historical record for smooth project management.

Clear Communication.

With WCC having direct access to the innDex platform, stakeholders stay informed on progress and quality, establishing constant communication and collaboration without relying on manual updates or in-person meetings.

Keen to find out if innDex is right for your team?

See innDex in action and learn how it can transform the way your projects run.

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