Work at innDex
Help Us Build What’s Next.
Your next step in changing construction.
The construction industry is evolving fast, and digital transformation is unlocking productivity like never before. At innDex, we’re leading the charge with simple, powerful tools that save time, streamline processes, and make life easier for our customers, all while helping them cut costs.
We’re passionate about construction because we’ve lived it. With firsthand on-site experience, we know the challenges our customers face and what it takes to solve them. We are on a mission to empower the industry with tools that make great work possible.
And now, we need your help.
As a fast-growing construction tech company with a team of 30+ innovators, we’re looking for passionate people who want to make an impact. Whether you’ve worked in Construction or are excited by the possibilities of technology, there’s a place for you at innDex.
Roles.
innDex is a construction technology startup, based in the UK (currently operating in the UK, Europe, US and Australia), founded by Civil Engineers. As we are seeing rapid growth, we are now on the hunt for more amazing colleagues, who can join us on our mission to help modernise the industry.
You will join us at an exciting stage of our growth. Applicants who come onboard now will have the chance to shape the future of innDex. Having the right people, who are just as passionate and eager as we are to make a difference is super important.
We are currently seeking an ambitious and motivated Account manager to join our team @ innDex. Reach out if you’re a problem solver, never hesitate to roll up your sleeves and get stuck in, using your initiative at every opportunity to deliver solutions and make processes leaner.
We are keen to hear back from applicants who have SaaS Customer account management experience (preferably but not exclusively in the ConTech environment), Working as an Account Manager, Customer Success Manager or another client-facing role.
You will be spending time with our clients both remotely, in client offices and on site, ensuring they are utilising the innDex platform to the maximum, are making the most out of their subscriptions and that they are looked after properly.
- Previous industry experience is essential.
- Full clean UK driving licence.
- Construction software knowledge/passion preferred.
- CRM experience preferred.
MAIN DUTIES INCLUDE
- Management of existing enterprise customers, including being a main point of contact for queries and concerns.
- Establishing relationships with key stakeholders within enterprise clients organisation, and facilitating monthly meetings.
- Training new starters and running refresher training sessions for established clients.
- Introducing existing clients to new developments and hitting key KPIs with regards to upselling new tools and contract renewals.
- Working with the onboarding sector of the post-sales team to ensure a smooth handover from trial to enterprise rollout.
- Liaising with other teams within innDex to further improve the business; Development Team, Marketing Team, etc.
- Full R&R matrix to be drawn up together during the first few months.
innDex is constantly pushing the boundaries within the construction industry; this doesn’t stop at technology. Inclusion and diversity is very important to us and we would love to continue reflecting this within our workforce.
innDex is a construction technology startup, based in the UK (currently operating in the UK, Europe, US and Australia), founded by Civil Engineers. As we are seeing rapid growth, we are now on the hunt for more amazing colleagues, who can join us on our mission to help modernise the industry.
You will join us at an exciting stage of our growth. Applicants who come onboard now will have the chance to shape the future of innDex. Having the right people, who are just as passionate and eager as we are to make a difference is super important.
We are currently seeking an ambitious and motivated Customer Success Manager to join our team @ innDex. Reach out if you’re a problem solver, never hesitating to roll up your sleeves and get stuck in, using your initiative at every opportunity to deliver solutions and make processes leaner.
We are keen to hear back from applicants who have SaaS Customer account management experience (not exclusively in the ConTech environment), working as an Account Manager, Customer Success manager or another client-facing role.
You will be spending time with our clients both remotely, in client offices and on site, ensuring they are utilising the innDex platform to the maximum, are making the most out of their subscriptions and that they are looked after properly.
- Previous industry experience essential.
- Full clean UK driving licence.
- Construction software knowledge/passion preferred.
- CRM experience preferred.
MAIN DUTIES INCLUDE
- Management of existing enterprise customers, including being a main point of contact for queries and concerns.
- Establishing relationships with key stakeholders within enterprise clients organisation, and facilitating monthly meetings.
- Training new starters and running refresher training sessions for established clients.
- Introducing existing clients to new developments and hitting key KPIs with regard to upselling new tools and contract renewals.
- Working with the onboarding sector of the post-sales team to ensure a smooth handover from trial to enterprise rollout.
- Liaising with other teams within innDex to further improve the business; Development Team, Marketing Team, etc.
- Full R&R matrix to be drawn up together during the first few months.
innDex is constantly pushing the boundaries within the construction industry; this doesn’t stop at technology. Inclusion and diversity is very important to us and we would love to continue reflecting this within our workforce.
innDex is on the lookout for a Digital Designer to join the team.
We are a dynamic and innovative technology company that specialises in providing end-to-end digital solutions for the construction industry.
We are looking for a talented and highly motivated Digital Designer with a passion for brand and design.
The role would be suitable for a creative and meticulous individual with a passion for branding, print design, video and content creation. Your primary role will involve leading the development of a creative strategy and responding to creative briefs.
We’re looking for a committed individual with a passion for creating inspiring work and have a genuine interest in bringing the innDex brand to life (rebrand currently in progress!). You’ll need the ability to mix creative flair with commercial awareness and the ability to manage multiple projects in a fast-paced environment.
KEY RESPONSIBILITIES
- Creative Strategy: Assist in the development of creative strategies and contribute design ideas to achieve marketing objectives and enhance user experiences.
- Design Creation: Conceptualise, develop and execute innovative and visually appealing designs for a range of marketing materials, including print collateral, digital assets, social media content, web banners, infographics, presentations and more.
- Brand Consistency: Ensure consistency in visual identity and adherence to brand guidelines across all design deliverables to maintain a cohesive brand image.
- Print production: Preparing artwork for print/production following specifications. Liaising with external suppliers and printers ensuring that a consistent level of quality is maintained at all times
- Project management: Pre-empting and resolving issues, coordinating artwork and scheduling deliveries
- Collaboration: Collaborate with cross-functional internal teams, (sales, marketing, product, etc.) to understand project requirements, and assist with translating ideas and concepts into effective designs.
SKILLS
- 3+ years of experience in Graphic/Digital Design.
- A strong portfolio showcasing a variety of design projects across multiple mediums, demonstrating creativity, technical skills, and a keen eye for detail. Work should demonstrate concept-driven design and well-crafted execution. Work should show versatility, experimentation and energy.
- Strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
- A passion for creativity, innovation, trends, and a strong aesthetic sense, with the ability to think outside the box and bring fresh ideas to the table.
- Ability to question and challenge briefs, and solve design problems creatively.
- Flexibility to adapt to changing priorities, project requirements, and emerging design trends.
- Proficiency in Adobe Creative Suite (particularly InDesign, Photoshop, Illustrator, Acrobat and AfterEffects) and other relevant design software.
- Proficiency in Figma.
- Strong understanding of design principles, typography, colour theory, layout and composition, and the ability to apply them effectively in various design projects.
- Excellent verbal and written communication skills, with the ability to articulate design concepts and collaborate effectively and confidently with team members and senior stakeholders.
- Experience in video and post-production is desirable.
- Experience in animation is also a bonus.
innDex is an award winning, innovative construction technology company dedicated to revolutionising the industry through digital solutions that enhance efficiency, collaboration, and project management. It is our mission to make the industry more efficient, productive, safe and sustainable. Our platform empowers construction professionals by offering smart tools for managing projects, teams, and data in real-time. We are in the start-up phase and growing rapidly, with ambitions to position ourselves as a leader in the construction technology space globally.
innDex currently operates our core business in the United Kingdom, however, in 2025 we will have circa 50 employees and will service thousands of concurrent projects for our customers all over the globe. As Executive Assistant, you will play a central role in supporting the executives and wider team during this period of rapid growth.
Role Summary
- The Executive Assistant will provide essential support to the executive team in a fast-paced software business.
- This role combines traditional executive assistant responsibilities with financial management and wider team support as required. The position also involves representing the organisation in a professional and proactive manner as a key point of internal and external contact. The ideal candidate will excel in organisation, multitasking, and communication, ensuring seamless operations across administrative and team support functions.
Key Responsibilities
Executive Support
- Provide comprehensive diary and calendar management for executives, ensuring schedules are optimised and conflicts are resolved.
- Monitor, review, and respond to emails and enquiries from internal and external stakeholders with professionalism and discretion.
- Arrange travel, accommodation, and events for the executive team, ensuring cost-effectiveness and schedule alignment while supporting efforts to minimise operating costs.
- Organise and prepare meetings, including booking venues, creating agendas, and recording and distributing minutes.
- Coordinate and track task deadlines and milestones, including preparing reports, documents, and presentations as required.
- Act as the primary point of contact for the executive team, fostering effective communication between executives, employees, and clients.
Accounting and Bookkeeping
- Manage the day-to-day accounts of the company, including data entry, generating quotes, invoice processing, and account reconciliation.
- Track and manage accounts payable and receivable, ensuring timely invoicing and payments.
- Collaborate with external accountants to prepare financial statements and ensure compliance with relevant regulations.
- Process payroll and employee expense and mileage claims, ensuring accuracy and timeliness.
- Assist with the close-out of monthly expenses to ensure timely reporting and reconciliation.
- Assisting with the collation of financial statements and supporting information for EOFY submission.
- Prepare financial reports and assist with budgeting and forecasting.
Administrative and Team Support
- Maintain organised records of transactions, contracts, and other key documents and provide regular status reporting to the executives.
- Support the effective onboarding of new staff members, ensuring a smooth and welcoming process.
- Support the broader team to ensure adequate attention is given to strategic partnership engagements and that sponsorships and associated benefits are fully capitalised upon.
- Assist in the preparation of presentations and documentation for internal and client-facing purposes.
- Support the coordination of internally hosted events as required, ensuring all logistics are well-managed.
- Provide support to ensure operational costs, such as travel, are optimised and minimised where possible.
- Represent the organisation as one of its key faces, maintaining a professional, polished, and proactive approach at all times.
Project Coordination
- Support the wider team in tracking key project deadlines, milestones, and deliverables, ensuring progress updates are communicated to relevant stakeholders.
- Create and maintain reports to support the executive team.
Behaviours
- The Executive Assistant must act in accordance with innDex’s expected behaviours at all times and set an example of these behaviours for the wider team.
Working Arrangements
- Ultimately the role will largely be remote and flexible but with the need for some occasional face-to-face time in our office in London, to be discussed with the ideal candidate.
- At innDex we empower our teams through trust, respect, clear communication and organisational effectiveness to be able to work in a manner that best suits them to perform
- “We care less about when and where you work, as long as you get the job done”
- As such, we are after professionals who are productive and know the importance of being part of a team, but we really want to accommodate talented and passionate people to work in a way that suits them best.
Ideal Candidate Attributes
- Proven experience as an Executive Assistant or in a similar senior administrative role.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant tools.
- Basic accountancy knowledge, with experience using financial software (e.g., Xero).
- Basic legal knowledge, particularly relating to contracts and compliance would be an advantage but not critical.
- Strong organisational and multitasking skills with exceptional attention to detail.
- Proactive, self-driven, well-organised, detail-oriented, and capable of managing multiple priorities simultaneously.
- Excellent written and verbal communication skills.
- Experience in administrative coordination and logistics, with the ability to anticipate needs and provide proactive solutions.
- Ability to present a professional and approachable image, both internally and externally.
innDex is a construction technology startup, based in the UK (currently operating in the UK, Europe, US and Australia), founded by Civil Engineers. As we are seeing rapid growth, we are now on the hunt for more amazing colleagues, who can join us on our mission to help modernise the industry.
You will join us at an exciting stage of our growth. Applicants who come onboard now will have the chance to shape the future of innDex. Having the right people, who are just as passionate and eager as we are to make a difference is super important.
We are currently seeking an ambitious and motivated Operations manager to join our team @ innDex. Reach out if you’re a problem solver, never hesitating to roll up your sleeves and get stuck in, using your initiative at every opportunity to deliver solutions and make processes leaner.
We are keen to hear back from applicants who have construction experience, perhaps you’re a Civil Engineer who has had experience on site as a Site Engineer/Section Engineer, Construction or Project Manager or similar previously and are now looking for new challenges and opportunities within Construction Technology.
You will be spending time with our clients both on site and remotely, setting up new projects with our customers, making sure they are looked after properly, and performing reviews to enhance their digital tool boxes.
- Previous industry experience essential.
- Full clean UK driving licence.
- Construction software knowledge/passion desirable.
- CRM experience is great but not essential.
MAIN DUTIES INCLUDE
- Customer/Site setups (Hardware/Software setup) – these are a mixture of remote and on site and managed by the individual based upon the clients requirements.
- Supply Chain Management – liaising with suppliers training/customer management. You will become responsible for the management of a number of customers.
- Develop implementation/training/rollout plans ready for onboarding future resource in the operations department.
- Liaising with other teams within innDex to further improve the business; Development Team, Marketing Team, etc.
- Full R&R matrix to be drawn up together during the first few months.
innDex is constantly pushing the boundaries within the construction industry; this doesn’t stop at technology. Inclusion and diversity is very important to us and we would love to continue reflecting this within our workforce.
Join innDex.
Your experience, our vision. Let’s create something great. Apply today.
